Computicket, “South Africa’s leading ticket booking site” (?? say what?) has changed their online transactions system so that credit card payments are no longer secure when purchasing a ticket online. (And its not a “secure frame inside an insecure window” thing either.)
Furthermore, according to their “Terms and Conditions”
‘1.1 By purchasing tickets via this website, you expressly aggree :
3.4 You further indemnify Computicket and/or the promoters or clients for which it is acting as agent, against any claims in respect of any loss or damage resulting from or related to :
3.4.6 any breach of privacy or security by any person or entity;’
I think this is bullshit. Computicket should at the very least take responsibility for the security of your credit card transaction. They have just created a cheap cop-out here to indemnify themselves for their own poor business, web development and testing processes.
And here’s a nice image of the insecure page asking for your payment details.
An interesting thought is that most Computicket outlets are using a similar web-based interface when you do over-the-counter bookings. I wonder if those transactions are also being thrown around the net at random. Time to go fetch my crocodile- clip-to-ethernet connector.
Pity their support hours are pretty much 9am to 6pm from the looks of it. Frankly I couldn’t be bothered to warn them. I’ve done that too often and received a lot of flak. I’m not a frikkin babysitter. Or maybe I should – Why, you ask? For the benefit of all who want e-commerce to be successful in this country.