I have a problem with Standard Bank and the way they handle their Credit Card Division. Apart from their bumbling incompetence, I discovered a way to obtain all the balance details on a particular credit card. What’s more scary, the level of security is minimal.
1) Dial +27 11 241 1000
2) Press ‘2’ for Balance and Payment details.
3) Key in the credit card number.
4) Press ‘1’ to confirm
5) Enter the first six digits of the cardholder’s ID number
(i.e. their date of birth – very lame security)
6) Enter the expiry date of the credit card.
All of the above information is extremely easy to socially engineer or otherwise obtain. And what is the benefit of doing this you ask? Well, You get access to the following details:
Balance outstanding for straight purchases.
Balance outstanding for budget purchases.
Available credit for straight and budget purchases.
Last payment date and amount.
Whatever made you think your credit record was private?