Category: Rants

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Rants

Motor Finance Corporation (MFC) Sucks

If you’re looking for MFC’s Contact Details, click here. (And good luck!!)

Citroen C4
Image via Wikipedia

So here’s a letter which I sent on Friday to all the email addresses I could find at MFC (motor finance corporation) following their ghastly service.
Email addresses included:
epienaar@mfc.co.za (address no longer exists),
Jaco Kruger – jkruger@mfc.co.za (read at 2007/06/25 08:19:34 AM )(he got a fax too!!!), Linda Thompson – lthompson@mfc.co.za (who read at 2007/06/25 09:20:44 AM and responded by palming me off to Louis Masilo, who hasn’t responded),
care@mfc.co.za (hehe, now that’s a joke),
Steven Khoza – SKhoza@mfc.co.za (read at 06/25/2007 08:21:52 AM),
Pat Singh – PSingh@mfc.co.za (read at 2007/06/26 10:04:42 AM),
and PDuBruyn@mfc.co.za (address no longer exists).

Oh well, at least now its on the internet for all to see… I have to be off – in search of a new finance house for my vehicle.

Dear Sir,

On Wednesday of this week I supplied the necessary detail as part of a request for a border letter to take my vehicle, Citroen C4 SKC002GP, into Botswana this weekend. This was well within the requirements stated of submitting the request 48 hours prior to departure. Having received no response I contacted the call centre today (Friday) as I am due for imminent departure, as was clearly stated on my request.

I was assured this morning that everything was fine and that I would receive the letter via fax early this afternoon. I proceeded to phone again at least 5 times at around 2pm, 3pm and 4pm to ensure that I would still receive it. Each time I was greeted by helpful call centre assistants, each time giving out my ID number and each time I was assured the letter was on its way. At one stage I even had two call-centre assistants on the line simultaneously. I also spoke to Mr Jaco Kruger a number of times who also assured me the letter was forthcoming. Upon calling at 4:40pm the call centre was closed and I received an abrupt message detailing MFCs office hours.

I am now in a position where I am unable to take my vehicle across the border to my destination. It is also Friday evening which leaves little option for making other arrangements. Any arrangement I do make is going to become an extra expense which I will then have to bear. As you should understand, I am rather irate. Fuming, in fact. I’m also highly distressed and am questioning my choice of MFC as a finance house. This
is also reflecting very poorly on potential future dealings with the Imperial Bank group as well as Nedbank Group.

Needless to say I will be investigating a transfer of my business to another financial institution upon my return to work on Tuesday.

Thank you for your time. I now need to go make other arrangements for my early morning departure tomorrow. On the off chance that you receive this mail on Friday evening, a prompt reaction to rectify this state would be most welcome.

Should you wish to discuss this incident, please feel free to contact me.

Regards,
Shaun Dewberry

Technorati Tags: MotorFinanceCorporation, mfc, mfc, finance, vehicle, service, customerservice, imperialbank, nedbank, bad

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Rants

Busted!!!

Speed Camera Image

It’s an old one though…

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Rants

20Twenty: The Lost Soul of Banking

So Standard Chartered Bank, in their infinite greed, er, wisdom, have decided to sell off online bank 20Twenty.

If they do manage to sell the service to another bank, it will be 20Twenty’s third owner in 4 years. And yet 20Twenty customers are still as fierce supporters of their bank and its low costs and impeccable service as they have ever been.

It is so sad to watch a bunch of loyal customers having their money be screwed around with by some stupid multinational third-world wh0ring bank who were only interested in buying an easy banking licence in the first place.

Unfortunately I’m one of the loyal customers. Fuck Standard Chartered for fucking with us.

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Rants

I love the smell of paint fumes in the morning…

/rant begin

So yeah, I know I’ve just recently started my new job at Sun Microsystems – as a Sun Java Enterprise System Engineer – and I need to still get into the swing of things, and should not complain much, but damn, can’t they paint the office on the weekend or something? This is ridiculous.

Here our team sits, with a rather important support role to fulfill, and we’re all getting high on paint fumes – with little productive work able to be done.

Someone needs to catch a wake up. People cannot and should not be made to work in this kind of environment, at the very least for the sake of our health.

/rant

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Rants

Why no daylight savings in ZA?

According to about.com the US has significant enrgy savings through their implementation of daylight savings. I never thought of daylight savings as an energy saver, but it must be true. Here’s the excerpt:

How Does Daylight Savings Time Save Energy?
Theory has it that daylight savings time promotes energy conservation. According to the California Energy Commission, energy use and the demand for electricity for lighting homes is directly connected to bedtime. When people go to bed, they turn of lights, TVs and other appliances, which account for about 25 percent of America’s daily total use of electricity.

Studies done in the 1970s by the U.S. Department of Transportation show that America’s electricity usage is reduced by about one percent during each day that daylight savings time is in effect.

I’m definitely not the biggest fan of early rising, and daylight saving would throw me off for at least a week, but surely energy saving is a good enough reason to have daylight saving in South Africa?